Iconic
Iconic
  • Iconic

  • WAGEN - Iconic products since 1972
Innovative
Innovative
  • Innovative

  • Wagen - Iconic products since 1972
Elegant
Elegant
  • Elegant

  • Wagen - Iconic products since 1972
Reliable
Reliable
  • Reliable

  • Wagen - Iconic products since 1972
Our Wagen ranges Our Wagen ranges

You've seen the products now how to buy - Our Stockists

Still scrolling! We are impressed.  Ok what are your questions for  Anthony

Still scrolling! We are impressed. Ok what are your questions for Anthony

How do I buy one of your Iconic, Elegant Innovative trolleys?

Great question,

- reach out to your current hospitality supplier and ask for them to supply you with a Wagen trolley

- contact one of the suppliers noted on our web page

- contact us at sales@wagen.com.au or click on the icon in the header bar.

Thank you

How do I become a stockist of Wagen Products?

Awesome

We are so excited you would like to represent Wagen.

Anthony or one of our team can assist you with that.

Please e mail us at sales@wagen.com.au and we can discuss how we can assist you with launching the product ranges.

Thank you in advance for your interest in our Iconic, Innovative Elegant products.

Do Wagen products come with a warranty?

Yes for non consumable items there is a 2 year warranty provided through your stockist subject to non wear and tear provisions as some trolleys can be subject to harsh working conditions and sometimes overloaded.

Also we do not warrant against damage from the elements so if you leave your trolleys out in the rain, the castors will eventually rust causing issues. Similarly if you are in high salt air environments, salt air will damage castors unless they are cleaned regularly.

Racing mobile tubs or any other trolleys also voids any warranty! Though we would like to see photos and videos.

I do not see the exact product I need, can you make it?

Anything is possible.  We have made some amazing products over the last 50 years and solved lots of customers challenges.

Contact us to discuss your concept and specification you would like made.

Our design team will set up a time to get a full scope from you and create a quote.

The quote will include:

- design time

- CAD drawings

- potential prototypes

- finished products

- shipping and freight

What are your opening hours?

Our Office and Warehouse team are amazing and would love to work 24 hours a day but we insist they go home and see their families so we ask them to work Monday-Friday 9:00 AM to 5:00 PM Australian Eastern Standard time. We are also closed weekends and Public Holidays.

Do you ship overseas?

Typically we work through our global reseller network as they are on your local time zones and know your local market.

If however you country does not have a Wagen reseller we can

- either ship to you directly subject to minimum order values or

- talk to a provider in your region / a reseller you currently use and have them set up as a reseller

Have I made the bottom of the page yet?

Getting close. Thank you for your love.

Congratulations you have reached the bottom.

Congratulations you have reached the bottom.

Now let's find you a product that meets your needs